Every missed call is a job your competitor booked.
Fieldmode answers your phones 24/7, books the job into your calendar, and only interrupts you for real emergencies. Built in Westchester, for Westchester service businesses.
Hear it answer. Call our live demo line right now:
(914) 604-3617Demo calls are answered by our automated receptionist and are recorded and transcribed.
Answers in under two rings. Books real appointments. You listen to every recording.
The problem
The phone is where service businesses bleed money.
62%
of calls to small businesses go unanswered or are missed entirely.
Source: 411 Locals call-handling study
$275–$1,200
riding on a single home-services call — the typical range of a residential repair ticket.
21×
more likely to reach a lead if you respond within 5 minutes instead of 30.
How it works
Three steps, no rip-and-replace
Nothing about your phone number, carrier, or workflow changes. We bolt onto what you have — and unbolt just as easily.
01
Your number stays your number
We set up conditional forwarding: your phone rings first, and only the calls you can't take roll to us. No porting, no lock-in, and it's reversible in 30 seconds from your own handset.
02
Calls get answered, jobs get booked
Our 24/7 AI receptionist — trained on your services, your prices, and your calendar — answers everything you can't get to, discloses exactly what it is on every call, and hands real emergencies straight to you. Everyone else gets booked or leaves a complete message.
03
You see everything
Every call is recorded and transcribed, every booking hits your calendar with the caller's details attached, and once a month you get a plain-English report of the jobs and dollars recovered.
Proof
We're new, and honest about it
We'd rather show you a live demo than a wall of logos. Real case studies with real numbers land here as our founding clients rack them up — until then, the founding-client offer below is our proof-of-confidence.
Case study slot
"$X in after-hours jobs booked in 30 days for a [town] [trade] company."
Full numbers, recordings available, client on the record.
Founding-client offer
Be one of the case studies instead of reading them.
Our first Westchester clients get founder-level attention, direct lines to the people who built the system, and pricing that will never be offered again. In exchange, when it works, we publish the numbers.
Pricing
Published prices. Plain math.
No 'call for a quote' games — you get enough of those from your suppliers.
If we don't measurably increase your answered calls and booked jobs in 60 days, the next month is free.Guarantee terms
Get Found
A website that actually rings your phone.
$1,500one-time
- Five-page local website built to convert calls
- Google Business Profile tune-up
- Review pipeline setup
- Local SEO foundations for your towns
Most popular
Never Miss a Customer
Every call answered, every job booked.
$3,000setup + $500/mo
- 24/7 receptionist on your existing number
- Real calendar booking, not message-taking
- Hard-coded emergency transfer to your cell
- Every recording and transcript, yours to keep
- Monthly dollars-recovered report
- Month-to-month after 90 days
Compare: national answering services run $477–$1,490/mo to take messages.
The Full Engine
The phone, the website, the follow-up — handled.
from $7,500setup + $1,000/mo
- Everything in Never Miss a Customer
- Everything in Get Found
- Missed-call text back
- Quote follow-up sequences
- Quarterly strategy review
Who you're dealing with
Who we are
Fieldmode is Rick and Jaime — Westchester-built and Westchester-run. We started it after watching good local companies lose jobs to whoever picked up first: the plumber whose work carried three generations of referrals, losing a $900 water heater call to a competitor whose only edge was answering. We grew up around these businesses. We built the phone system we'd trust with our own family's shop, because that's exactly who it was built for.
Here's our accountability, in plain terms: no offshore call center, no ticket queue, no support portal. When you call our direct line, you get Rick or Jaime — the two people who built the system and tuned your receptionist by hand. If something goes wrong on your line, we hear about it first and we fix it ourselves. Our names are on every call we answer.
— Rick & Jaime, founders
Talk to us directly:(914) 246-0514
Licensed & insured · Westchester County, NY
FAQ
The questions people actually ask
Is this one of those robot phone systems people hate?
The ones people hate pretend to be human and trap callers in menus. Ours does neither. It identifies itself as an automated assistant on every single call, it never makes callers guess, and anyone can say 'person please' at any time to reach a human. Call the demo line right now and judge for yourself — that's why we publish the number.
What happens when someone smells gas?
The call transfers to you — immediately, every time. Emergency detection is hard-coded, not optional: gas, carbon monoxide, smoke, flooding, or no heat in freezing weather triggers an instant bridge to your on-call phone, and the caller is told to leave the building and call 911 if they feel unsafe. If your phone doesn't pick up, the system captures the address and callback number and never leaves the caller hanging. We're prouder of this answer than any other on the page.
What if I want to turn it off?
Dial a short code on your own phone and forwarding is off in about 30 seconds. Your number was never ported, so there's nothing to claw back — it's your line, always. Service is month-to-month after the first 90 days.
Do you record calls?
Yes — every call, and every caller is told at the start of the call. You own the recordings and transcripts, you can read or listen to any call anytime, and they're what make the monthly dollars-recovered report possible.
What does it cost compared to an answering service?
National answering services charge roughly $477 to $1,490 a month (published July 2026 rates) — to take messages you still have to call back. Fieldmode is a flat $500 a month, and it doesn't take messages: it books the job into your calendar, transfers real emergencies, and shows you the revenue it recovered.
The best sales pitch we have answers the phone.
(914) 604-3617Demo calls are answered by our automated receptionist and are recorded and transcribed.